Procedures

A Note on Safety

Your health and safety is paramount to us and it goes without saying that we want you to feel safe and comfortable in your role as a Decorbuddi. As with any role that takes you into people’s homes it is vital that you take the necessary precautions for your safety. Here are some key elements […]

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Our Pledge

We would love to discover a more diverse selection of makers and products to introduce to our clients. In addition to expanding our suppliers we pledge the following with regards to how we run our business:   VISIBILITY We pledge that our channels – website, blogs and social media – will at all times endeavour to […]

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Process For Placing Personal orders

Personal Orders – a Buddi perk! As on 10th May 2022 One of the perks of being a Buddi is the access to trade accounts and favourable trading terms that Decorbuddi has with suppliers, for when you’d like to place orders for your own personal project. Purchasing for Yourself & Your Household When you make […]

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How to Book Desk Space at The Studio

Welcome to the Studio! You can now use our lovely SW London studio located at Wimbledon Art Studios if you need some ‘quiet time’ for your design work. We have two desks available at any time and the studio is brimming with inspiration from fabric and wallpaper samples, paint charts, carpet samples and catalogues. Not […]

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Step 1. The Sales Process

The Sales Process PACKAGES: At Decorbuddi we spend time and resources driving sales of packages through the website. More often than not we will speak in depth to a prospective client before they book a package, but then we redirect them to the website to make their purchase. We strongly encourage purchasing through the website […]

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our story, debbie blott, decorbuddi.com,

Step 2. Client Visits

Client Visits When visiting a client you are representing your Decorbuddi business and first impressions really do count. It goes without saying that you should be punctual, professional and organised. You should make sure your appearance projects the image you are portraying – you wouldn’t trust a hairdresser with a bad haircut nor would you […]

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Step 3. Follow Up Email

Follow Up Email After a client appointment always send a follow up email the same day thanking them for their time and summarising your understanding of what they require. This ensures they have your contact details, shows you are super efficient and avoids any room for misunderstanding on the brief going forward. An email template […]

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Step 5. Add Value

Add Value Our USP is that someone can buy a fixed price home or garden package and know exactly what they are going to get – no hidden costs and an end result that leaves them armed with everything they need to embark on their project themselves. This is what Decorbuddi is about and we […]

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Step 4. Fulfil The Brief

Fulfil The Brief We aim to have delivered on all packages within a week of a client appointment. Remember, chatting to you has them fired up and they’re excited and motivated; by getting back to them quickly with all of the ideas discussed and visuals (where appropriate), you are likely to be able to extend […]

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