Decorbuddi Website Legals

Intellectual Property

The intellectual property rights in the designs, images, logos, photographs, content and source code of the Decorbuddi website are owned by, or licensed to, Decorbuddi unless otherwise stated. They are protected by copyright, trademarks and other intellectual property rights.

You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of the Decorbuddi website without the written permission of Decorbuddi Limited.

You may view or print individual pages only for your own personal use. Copyright in any documents made available for download belongs solely to Decorbuddi Ltd and remains the intellectual property of Decorbuddi Ltd.

Privacy

Thank you for visiting www.decorbuddi.com. We are committed to protecting your privacy and maintaining the security of personal information received from you. We process personal data in accordance with applicable UK data-protection law.

UK data-protection law governs how organisations collect, use, store and share personal data and gives individuals rights in relation to their information.

We respect the personal data that we hold and take the security of your information and your privacy very seriously. This policy explains what information we collect, where it is stored and how it may be used. Please read it carefully before submitting any information.

This policy only applies to www.decorbuddi.com, not linked sites or other sites you may associate with us. These websites have their own privacy policies and we do not accept any responsibility or liability for them. Please check these policies before you submit any personal data to these sites.

By providing us with your data, you warrant to us that you are over 13 years of age.

Decorbuddi Ltd is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Contact Details

Our full details are:

Name: Decorbuddi Ltd

Email address: hello@decorbuddi.com

Postal address: Studio 157, Wimbledon Art Studios, Riverside Yard, London, SW17 0BB

We collect personal data that you provide, for example when you purchase our services, subscribe to our newsletter or contact us. Personal data means any information capable of identifying an individual. It does not include anonymised data.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at hello@decorbuddi.com.

We may process the following categories of personal data about you:

Communication Data

That includes any communication that you send to us, whether through the contact form on our website, email, text, social media messaging, social media posting or any other communication that we receive. We process this data for the purposes of communicating with you, record keeping and the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests, which in this case are to reply to communications sent to us, keep records and establish, pursue or defend legal claims.

Customer Data

That includes data relating to purchases of goods and/or services, such as your name, title, billing address, delivery address, email address, telephone number, contact details, purchase details and payment information. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract. 

User Data 

That includes data about how you use our website and any online services, together with any data that you post for publication on our website or through other online services. We process this data to operate our website, provide relevant content, maintain the security of our website and backups of our website and/or databases, and enable the publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests, which in this case are to enable us to administer our website and our business properly. 

Technical Data 

That includes data about your use of our website and online services, such as your IP address, login data, details about your browser, length of visits to pages on our website, page views and navigation paths, details about the number of times you use our website, time-zone settings and other technology on the devices you use to access our website. The source of this data is our analytics tracking system. We process this data to analyse your use of our website and other online services, administer and protect our business and website, deliver relevant website content and advertisements, and understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests in administering and protecting our website and business, growing our business and deciding our marketing strategy. 

Marketing Data 

That includes data about your preferences in receiving marketing from us and third parties and your communication preferences. We process this data to provide information that we believe will be of interest to you, enable you to take part in promotions, deliver relevant website content and advertisements, and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests in studying how customers use our products and services, developing them, growing our business and deciding our marketing strategy. 

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you, including social-media and display advertisements, and to measure or understand the effectiveness of the advertising we serve. Our lawful ground for this processing is our legitimate interests in growing our business. We may also use such data to send other marketing communications. Our lawful ground for this processing is either consent or legitimate interests, as applicable. 

Special Category Data

We do not routinely request special category personal data. However, you may choose to provide information about health, disability, accessibility, religious requirements or other personal circumstances where it is relevant to your design requirements or our services. We will only process this information where it is necessary, with an appropriate lawful basis and, where required, an additional condition permitted under data-protection law. We do not routinely collect information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of a contract between us, and you do not provide that data when requested, we may not be able to perform the contract, for example to deliver goods or services to you. If you do not provide the requested data, we may have to cancel a product or service you have ordered, but we will notify you at the time.

We will only use your personal data for the purpose for which it was collected or for a reasonably compatible purpose where necessary. For more information, please email us at hello@decorbuddi.com. If we need to use your details for an unrelated new purpose, we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

Use of AI-Assisted Tools

Decorbuddi may use approved artificial intelligence and AI-assisted software to support administration, research, drafting, early concept development, image editing, conceptual visualisation and the organisation of project information.

Where personal data is processed through these tools, we will limit the information used to what is reasonably necessary, remove or obscure identifying information where reasonably practicable, and use providers offering appropriate privacy, security and contractual safeguards. We will not knowingly permit client personal data, photographs or project information to be used to train general-purpose AI models.

Depending on the purpose, our lawful basis for this processing will normally be the performance of our contract with you or our legitimate interests in administering and providing our services securely and efficiently. We do not use AI to make solely automated decisions about clients that produce legal or similarly significant effects.

Information may be processed by approved third-party technology providers acting on our behalf, including providers located outside the United Kingdom where appropriate transfer safeguards are in place. Personal data processed through AI-assisted tools will be retained in accordance with our general retention practices and the settings and contractual terms applying to the approved provider. Further information about how we share, protect and retain personal data, and about your rights, is set out below.

How We Collect Your Personal Data

We may collect data about you when you provide the data directly to us, for example by completing forms on our site or sending us emails. We may automatically collect certain data from you as you use our website by using cookies and similar technologies.

We may receive data from third parties such as Houzz; analytics and search providers such as Google; advertising networks such as Meta; providers of technical, payment and delivery services; and data brokers or aggregators. Some of these providers may be based outside the United Kingdom.

We may also receive data from publicly available sources such as Companies House and the Electoral Register in the United Kingdom.

Marketing Communications

Our lawful ground for processing your personal data to send you marketing communications is either your consent or our legitimate interests in growing our business.

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if: (i) you made a purchase or asked for information from us about our goods or services; or (ii) you agreed to receive marketing communications; and in each case you have not opted out of receiving such communications. If you are a limited company, we may send you marketing emails without your consent where permitted by law. You can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for its own marketing purposes, we will obtain your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by emailing hello@decorbuddi.com.

If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases or warranty registrations.

Disclosure of Your Personal Data

We may have to share your personal data with the parties set out below:

• Suppliers of Decorbuddi goods and services.

• Service providers that provide IT and system-administration services.

• Approved artificial intelligence and technology providers that process information on our behalf to support the services described in this Privacy Policy.

• Professional advisers, including lawyers, bankers, auditors and insurers.

• Government bodies that require us to report processing activities.

• Third parties to whom we sell, transfer or merge parts of our business or our assets.

We require third parties that process personal data on our behalf to respect the security of your personal data and treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

Data Storage

Unfortunately, no website transmitting information via the internet is completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we use procedures and security features designed to prevent unauthorised access.

Other storage locations include, but are not limited to Monday.com, Xero and Mailchimp. This list may change from time to time.

International Transfers

Some of our external service providers may process personal data outside the United Kingdom.

Whenever we make a restricted international transfer of personal data, we will take steps to ensure that an appropriate level of protection applies. Depending on the circumstances, we may rely on:

• UK adequacy regulations, including the UK Extension to the EU-US Data Privacy Framework where the recipient is appropriately certified;

• the UK International Data Transfer Agreement, an approved UK Addendum to standard contractual clauses, or another safeguard permitted under UK data-protection law;

• binding corporate rules or another approved transfer mechanism, where applicable; or

• a legal exception for a particular transfer where this is permitted by law.

Where a transfer safeguard requires a transfer risk assessment, we will complete the assessment and take any additional measures that are reasonably required. Please contact us at hello@decorbuddi.com if you would like further information about the safeguards used for a particular transfer.

Data Security

We have put in place security measures designed to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed without authorisation. We only allow access to personal data to employees and partners who have a business need to know it. They will process personal data only on our instructions and must keep it confidential.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including satisfying legal, accounting or reporting requirements.

When deciding how long to keep data, we consider its amount, nature and sensitivity, the potential risk of harm from unauthorised use or disclosure, the purposes of processing, whether those purposes can be achieved by other means, and applicable legal requirements.

For tax purposes, the law requires us to keep basic information about our customers, including Contact, Identity, Financial and Transaction Data, for six years after they stop being customers.

In some circumstances, we may anonymise your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Your Legal Rights

Under data-protection law, you may have rights in relation to your personal data, including the rights to request access, correction, erasure, restriction, portability and objection to processing and, where the lawful ground for processing is consent, to withdraw consent. More information is available from the Information Commissioner’s Office at www.ico.org.uk.

If you wish to exercise any of these rights, please email hello@decorbuddi.com. You will not normally have to pay a fee to exercise your rights. However, we may charge a reasonable fee, or refuse to comply, where a request is manifestly unfounded or excessive, as permitted by law.

We may need to request specific information from you to confirm your identity and ensure that personal data is not disclosed to anyone who has no right to receive it. We may also contact you for further information in relation to your request so that we can respond efficiently.

We aim to respond to legitimate requests within one month. It may take longer if your request is particularly complex or you have made a number of requests, in which case we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data-protection issues, at www.ico.org.uk. We would appreciate the opportunity to address your concerns first, so please contact us if possible.

Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

If you have any questions, comments or concerns regarding this policy, please contact us at hello@decorbuddi.com.